Governor’s Commission on Reform, Efficiency, and Performance
Wisconsin’s Governor Walker created a Commission on Government Reform, Efficiency, and Performance in November, 2015. The Commission met for about a year. Below is their final report. The Commission considered a wide range of ideas to improve Wisconsin government.
Use performance measures wisely in managing nonprofits
Use performance measures wisely in managing nonprofits Performance measures are essential for good management. But sometimes measures are used in ways that harm rather than improve performance. The Atlantic Magazine article (see link below) illustrates the problems using customer satisfaction in hospital management. These problems apply to other performance measures as well. Some thoughts on avoiding […]
Public administration and what the public wants
I have often been critical of public policy and public administration schools although I am the product of one (Lafollette School of Public Affairs). The problem is that most focus on policy and neglect management and execution. Most people working in government are implementing laws and policies, not making them. It is in the execution […]
Government HR reform — add value and manage talent
Let’s improve public sector performance through government HR reform We should be concerned about government HR reform. A recent column in Governing Magazine, Getting More Value out of the Government HR Department, makes good suggestions for change. I have long experienced government human resource departments focused on administration and legal compliance. The top priority is […]
Government technology project failures and solutions
The article from the Brookings Institution, Doomed: Challenges and solutions to government IT projects, has some helpful thoughts on why government technology projects fail and what can be done to improve the chances of success. The article is consistent with my experience in government and my involvement with large and small IT projects. Government at […]
Political decay — Insights from Francis Fukuyama
Are we experiencing political decay? Our political situation, particularly the current Presidential election process, is unsettling and unprecedented in my lifetime. Is this political decay or just a rough patch in our political process? I have been trying to determine whether my reaction has some rational basis or is just the emotional response of someone in […]